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Fisk Brett relaunches ProgressCRM database

Howard Lake | 24 October 2006 | News

Fisk Brett has relaunched its integrated contact management software for not-for-profits, Progress, as ‘ProgressCRM’. The new name is used for all elements of the product.

“ProgressCRM is the new name for the entire CRM product,” explained Fisk Brett Managing Director Robin Fisk. “Not only the core application, but its user interfaces, its functionality modules, and its add-in tools”.

As well as the new branding, he added: “there is a significant change to all the core software, the interfaces, and the additional functionality modules, all under the one ProgressCRM brand”.

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The ProgressCRM Enterprise Edition is for larger organisations with 20 or more users and up to 10 million contact names and transactions. It is based on Microsoft SQL Server 2005 Enterprise edition, and comes with a range of functionality modules.

The ProgressCRM Standard Edition is aimed at medium-sized organisations, which FIsk Brett defines as organisations with up to 20 users and up to 250,000 contact names and transactions.

Customers can further customise ProgressCRM with a number of optional interfaces, functionality modules and add-ins.

The company’s technology strategy has been to base development on Microsoft .NET. “In fact, ProgressCRM has been dot Net based for over two years,” explained Fisk. “It provides proven support for building web-based applications and services, and enables improvements in productivity, installation and deployment. And better security.”

He added that ProgressCRM’s architecture has been designed to be future proof. “The ProgressCRM range of applications is built in ASP.NET, based on Microsoft’s SQL Server 2005 and its Internet Information Server- IIS, and it’s XML-enabled for web services,” he said.

New products announced for ProgressCRM include a new Windows interface with an updated look and feel for easier management of people and addresses; a new Browser Interface to enable contact management via a web browser; a Web Services Interface adding the functionality of ProgressCRM to other applications; and Reporting Services to deliver ProgressCRM information on the web.

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