On returning from a lovely holiday in France this week, I’ve spent time catching up on news, emails and generally chasing down what I missed whilst away.
The headline which caught my eye concerned the launch of BT’s new online giving service, myDonate, because it touched a nerve that’s been exposed a fair bit over the last several weeks. Simply put, too much communication from all sorts of sources over-promises and under-delivers. The major splash across pages reporting the BT story was something like “BT enters online fundraising market with fee-free offer to rival JustGiving and Virgin Money”. But it isn’t free, is it.
Charities still pay credit card fees (albeit at reduced rates). On checking my insurance cover for a recent claim I found out that a clause buried deep in the small print and not mentioned during the sales process, meant that I was not covered for what I perceived to be legitimate and accidental damage to my property.
