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What happens when your audience's needs aren't at the centre of your thinking

I will never stop believing, or probably saying that, whichever audience(s) we serve as organisations, their needs should underpin our thinking and actions.  That's not to say that we shouldn't seek to achieve our own objectives - of course we should.  The customer / supporter / volunteer is not always right and we have our own targets to meet.

Voting opens in DSC Social Change Awards

DSC Social Change Awards

The Directory of Social Change has received over 300 nominations for its Social Change Awards.

There are three finalists in each of the four award categories:

* Everyday Impact Award

Refugee Action hosts Charioke Marathon in association with Lucky Voice

Refugee Action, in association with Lucky Voice, is planning to give the traditional charity marathon something of a Twist (& Shout).

Social media helps DEC raise £3 million in one week

DEC

The Disasters Emergency Committee has acknowledged that social media has contributed significantly to the income it has raised for its current appeal.

80% of UK online population visited social networking sites in May 09 – including a whole lot of over 55s

Online research and measurement company comScore just released the findings of a study into UK social networking site usage which provides a good picture of just how mainstream social networking has now become – with an incredible 80% of the total UK online population (aged 15+) apparently having visited at least one social networking site in May 2009.

As you might expect, the most active users are still in the 15-24 age group, with 86% of them visiting social networking sites and spending an average of 4.6 hours on them over the month. However, 67% of the 55+ segment are also shown as using these sites, for an average of 3.7 hours over the month – confirming the fact that social networking is ‘maturing’ as an online activity (which, as I’ve said many times before, is good for online fundraising).

Click here to read more about the study...

Facebook and Myspace Causes App passes $10m in donations

Great news from the folks behind ‘Causes’ last week, with the announcement that they just passed the $10m point in donations since launch back in May 2007.

I must admit that when I blogged about Causes on its first anniversary I wasn’t all that impressed with its fundraising success. Despite being one of the most popular Apps on Facebook, boasting some 12m registered users, over its first 12 months it had raised just $2.5m – equating to just $126 for each organisation being fundraised for. However, things have clearly improved since then to take them through the $10m mark just 14 months later, and what is especially interesting is the fact that $5m of this has apparently been raised in just the six months since the start of 2009.

This set me to thinking what might have changed since the first 12 months to have generated such a boost in donations and what others might be able to learn from this success. It seems to me that there are three key contributing factors to take note of:

Click here to read on...

List of social media sites' "for good" programmes for charities/nonprofits

I've just searched to see if there is a single list of social media sites that offer "for good" programmes for charities or nonprofits.

Mapping the Social Networking world – handy country-by-country data

One of the regular topics that comes-up when I’m discussing the potential of online social networks with fundraisers from outside the UK is just which social networks are dominant in their particular country. Because, contrary to how it might feel from the UK or US perspective, when you go further afield the Social Network world doesn’t start and end with Facebook.

So, I’m always on the look-out for data which helps shed some light on the relative strengths of different sites across different countries – and two such sources cropped-up over the last couple of days that I thought you might find useful, wherever you happen to be based.

Click here to read on at Giving in a Digital World...

Social media users urged to donate their profile for Refugee Week

British Red Cross Change your online status

The British Red Cross is encouraging online social media users to donate their profile spaces and images to highlight the needs of refugees during Refugee Week (15-21 June 2009).

US retailer lets donors choose in Facebook charity campaign

From May 10th to 25th, US Facebook users can go to the Target Facebook Page and vote (once daily) for which of the ten charities listed they would like to receive a share of a $3 million donation from the retailer.

It’s classic viral marketing stuff – authentic, very simple and highly ’share-able’. And, of course, the power of it being on a social network like Facebook is that each time someone votes they can also publish that vote on their Facebook feed so all their friends see it – and so the reach of the campaign grows and grows, without the need for lots of forwarding of intrusive emails to your friends.

Click here to read more about the campaign on Giving in a Digital World...

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