The Fundraising Standards Board (FRSB), Public Fundraising Regulatory Association (PFRA) and the Institute of Fundraising have together selected professional services firm PwC to review the self-re
The Fundraising Standards Board (FRSB) has rejected a complaint about Cancer Research UK's response to questions about the costs of its face-to-face (F2F) fundraising activities.
People who give to charity are much more likely to trust charities than those who do not give. This was confirmed by research commissioned by the Fundraising Standards Board (FRSB).
The Sunday Telegraph has investigated face-to-face fundraising company Tag Campaigns, part of The Gift Group, and produced undercover video evidence that it
Direct mail, telephone and doorstep fundraising continue to attract the highest volume of complaints, according to the Fundraising Standards Board in its 2011 Complaints Report for charity fundraising
Four unwanted calls by UNICEF UK to a supporter who had been registered with the Telephone Preference Service (TPS) have resulted in a complaint to the Fundraising Standards Board which has been uphel
The Fundraising Standards Board (FRSB) has not upheld a complaint about Smile Train UK's direct mail campaign which seemed to threaten that more appeals would follow if the recipient did not make a do
The Fundraising Standards Board (FRSB) is asking its member charities and fundraising agencies to complete and send in their annual complaint return form.
