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Fundraising Standards Board

How to spot a bogus charity bag collection

FRSB Bogus Bags campaign leaflet

The public is being encouraged to look out for bogus charity clothing collections in an effort to tackle a problem that is estimated to cost UK charities up to £50 million a year in lost income.

FRSB and IoF host fundraising courses for small charities

The Fundraising Standards Board (FRSB) and the Institute of Fundraising (IoF) are to run a programme of fundraising training days intended to build the fundraising skills of smaller organisations.

FRSB celebrates supporter staff during Customer Service Week

The Fundraising Standards Board (FRSB) is marking Customer Service Week by celebrating the role of supporter care and supporter care staff, whom it describes as "often the unsung heroes of charity fun

Scottish consumers warned of bogus charity bag collectors

The Fundraising Standards Board (FRSB) and the Institute of Fundraising Scotland (IoFS) are running a 'Give With Care' campaign in Scotland this week,

FRSB and Samaritans to train charities in handling difficult calls from the public

The Fundraising Standards Board (FRSB) is to work with Samaritans to provide training for supporter care staff and fundraisers in responding to complaints from unhappy supporters or members of the pub

Symposium to tackle charity clothing collections fraud

A symposium next week convened by the Fundraising Standards Board (FRSB) and Institute of Fundraising (IoF) will bring together key organisations in charity goods collections to discuss how to tackle

FRSB condemns sports company for breaching fundraising promise

The Fundraising Standards Board has judged sports fundraising event supplier, Sports 4 All, to be in breach of the Fundraising Promise, and has been removed from FRSB membership.

Public education still needed to allay concerns over charities' expenditure, says FRSB

Research on attitudes to charities commissioned by the Fundraising Standards Board (FRSB) has found that many are still concerned about how their donations are spent and whether charities are accounta

Five charities agree best practice charter for child sponsorship fundraising

Five children's charities have agreed and committed themselves to the new Child Sponsorship Charter, new collaborative standards that aim to bring greater clarity and transparency to child sponsorship

FRSB's Annual Complaints Return to be most detailed to date

The Fundraising Standards Board (FRSB) has today asked its charity members to complete their compulsory Annual Complaints Return, summarising all the fundraising complaints they have received during 2

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