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Management

What happens when your audience's needs aren't at the centre of your thinking

I will never stop believing, or probably saying that, whichever audience(s) we serve as organisations, their needs should underpin our thinking and actions.  That's not to say that we shouldn't seek to achieve our own objectives - of course we should.  The customer / supporter / volunteer is not always right and we have our own targets to meet.

Getting people to talk....

Its amazing what the right few questions can get people to talk. And its amazing what they tell us when we ask..

The Fundraising Dream Team in the UK

In his latest blog, fundraising guru Ken Burnett has created his fundraising dream team for UK charities.  Whilst he has named a few of the great and good names we may already know, of most interest to me was the actually roles he describes which constitute a great team.

Chasing Corporate Donors

If the number of current job adverts for corporate fundraisers is any indicator, many charities are increasingly looking to larger donations to help meet income shortfalls caused by the recession.  But, according to an article in Third Sector magazine, charities just aren’t sophisticated enough in terms of their approach.

Online giving services for charities improve again

Several months ago I wrote a blog trying to simplify the choice charities faced regarding which online fundraising services to use.

I concluded then that all the major services add value, depending on what the charity is trying to achieve. What I couldn't see was a good reason why charities wouldn't use more than just the largest player, JustGiving.

Diversify or Die

Now I’m not one of those who sees the government (of whatever colour) as the Devil incarnate, but recent warnings about the risks of state funding cuts for charities do make me think “I told you s

What do you do when senior managers are part of the problem?

My blog this week is a real-world question and a call for your thoughts and views.  Over the years I have dealt with numerous teams across a variety of organisations and in all but the smallest minority of cases, the 'functional' teams have described their 'leadership' as part of the problem they face rather than helping to introduce new solutions.

Consumer Trust in Charity brands

For several months I have been talking with charities (and anyone who cared to listen) about the concept of brand credibility.  Historically we got hung up on raising brand awareness as the key catalyst to successful campaigning and fundraising.  But credibility is different.

What charity job seekers should keep in mind

Last week I posted a few ideas on how charities can think about their approach to recruitment. The objective being to both attract the right quality of candidate as well as the right personalities to work in the organisation. This blog represents the flip side; what can candidates do to get a fundraising role which they will most enjoy and be best at.

Why can't we recruit the best fundraisers?

Given the number of redundancies being made across both not for profit and commercial sectors, I am still pleasantly surprised to see a good number of fundraising and commutations roles being advertised in the trade press each week.

Your UK Fundraising

UK Fundraising - improving the effectiveness of charity and non-profit fundraisers

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